Terms and Conditions

Welcome to Smartic! These Terms and Conditions govern your use of our website (www.smarticstore.com) and the purchase of our products. By accessing or using our site, you agree to these terms. If you do not agree, please do not use our services.

2. Definitions

  • “Smartic” refers to our company, including its website and services.
  • “Customer” refers to any person or entity purchasing products from Smartic.
  • “Website” refers to www.smarticstore.com.

3. Use of the Website

  • You must be at least 18 years old or have legal parental/guardian consent to use this website.
  • You agree not to use the website for any illegal or unauthorized purposes.
  • We reserve the right to modify or discontinue any part of the website without prior notice.

4. Orders and Payments

  • By placing an order, you confirm that all information provided is accurate and complete.
  • All prices are listed in the relevant currency and include applicable taxes unless stated otherwise.
  • We accept multiple payment methods, including credit/debit cards and online payment gateways.
  • Smartic reserves the right to cancel orders due to suspected fraud or unauthorized transactions.

5. Shipping and Delivery

  • We offer international shipping to various countries.
  • Estimated delivery times vary depending on the destination and shipping method chosen.
  • Smartic is not responsible for delays caused by customs or unforeseen circumstances.
  • Customers are responsible for any applicable customs duties or import taxes.

6. Returns and Refunds

  • Customers may return products within 30 days of delivery if they are unused and in original packaging.
  • Refunds will be processed once the returned product is received and inspected.
  • Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
  • Certain items, such as personal care products, may not be eligible for returns due to hygiene reasons.

7. Warranty and Liability

  • Our products come with a standard 12-month warranty against manufacturing defects.
  • The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
  • Smartic is not liable for any indirect or consequential damages arising from the use of our products.

8. Privacy Policy

  • We respect your privacy and protect your personal information.
  • Our Privacy Policy, available on our website, explains how we collect, use, and store your data.

9. Intellectual Property

  • All content on this website, including logos, text, and images, is the property of Smartic and protected by copyright laws.
  • You may not reproduce, distribute, or use any content without prior written permission.

10. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time.
  • Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:
📧 Email: contact@smarticstore.com
🌍 Website: www.smarticstore.com
📍 Address: 128 City Road, London, EC1V 2NX