Privacy Policy

Last Updated: 26/02/2025

1. Introduction

At Smartic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.smarticstore.com or interact with our services.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Details – Name, email address, phone number, shipping/billing address.
  • Payment Information – Payment method details (processed securely via third-party payment providers).
  • Order History – Records of your purchases and transactions.
  • Device & Usage Data – IP address, browser type, and website activity for analytics and security.
  • Communication Data – Emails, messages, or feedback you send to us.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Improve website functionality and user experience.
  • Send promotional emails (with your consent).
  • Detect and prevent fraud or unauthorized access.
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers – Payment processors, shipping partners, and IT support teams.
  • Legal Authorities – If required by law for fraud prevention or compliance.
  • Marketing Partners – With your consent for promotional campaigns.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or misuse. However, no online data transmission is 100% secure.

6. Your Rights & Choices

You have the right to:

  • Access your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your data (except where legally required to retain it).
  • Opt out of marketing emails at any time.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance and personalize your experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

For any privacy-related inquiries, contact us at:
📧 Email: contact@smarticstore.com
🌍 Website: www.smarticstore.com
📍 Address: 128 City Road, London, EC1V 2NX